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【004】Limited Time Offer Lamborghini 8-speed car/352 PCS
$12.88 Original price was: $12.88.$2.88Current price is: $2.88.
【006】Limited Time Offer AMG Roadster /356 PCS
$18.88 Original price was: $18.88.$5.80Current price is: $5.80.
【005】Limited Time Offer GTR /405PCS
$12.88 Original price was: $12.88.$2.50Current price is: $2.50.
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Purchase Instructions
Packaging: Our company exports a wide range of products. For MOC items not marked with a specific brand, they will not include printed boxes. All products undergo quality inspection before shipping, and we ensure secure external packaging for added safety during transit. However, despite our best efforts, we cannot completely prevent potential scratches, damages, or other issues that may occur during transportation.
Missing Parts: Since this product is a standard building block set, there is a very small chance of missing or defective parts due to the manufacturing process. For any missing or damaged parts, we offer one free replacement. Subsequent replacement requests will incur charges for parts and shipping fees. Please verify and request replacements promptly upon noticing the issue.
Replacement Processing Time: Replacements will be shipped based on current warehouse inventory. Standard replacements are dispatched within 48 hours. If an item is out of stock, we will communicate the replacement timeline with the customer. For longer delays, we kindly ask for your patience.
Product Specification
Customised product shipping policy
Customized Products: Customized orders will be shipped within 15 days from the order date. All shipments are sent via air freight and are expected to be delivered directly to your doorstep within 7-10 days. Shipping fees are calculated based on weight and include customs clearance and delivery. For bulk custom orders, additional time may be required to source the necessary parts. Please contact our customer service team for further details.
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Custom Product Process
Consulting Requirements
The customer provides custom requirements, specifying product type, quantity, and design details.
Confirm Customization Plan
We provide a design plan based on customer needs, and the customer confirms or suggests revisions.
Quotation and Payment
A quote is provided, and the customer makes payment once confirmed to ensure the transaction proceeds smoothly.
Product Production
Production begins based on the confirmed plan, ensuring it meets quality standards.
Inspection and Confirmation
After production, the product undergoes quality inspection, and the customer confirms before moving forward.
Product Shipment
Once the product passes inspection, it is packed and shipped to ensure timely delivery to the customer.
About Our Pre-Sales and After-Sales Service
We are committed to providing exceptional pre-sales and after-sales support. Our pre-sales team offers expert advice, custom solutions, and product guidance to help you make the best choice. After your purchase, our after-sales service ensures timely assistance, including issue resolution, replacement parts, and quality support, ensuring a smooth and satisfying experience from start to finish.
Pre-Sales Information
After-Sales Service
We offer a comprehensive pre-sales and after-sales service system. Pre-sales support includes consultation, custom solutions, and product assistance, while after-sales service ensures prompt issue resolution, part replacements, and quality assurance, providing customers with a worry-free experience.
Choose MWH with Confidence
Customizable Series
Unique style, one of a kind.
MOC Instructions Sharing
When it comes to building blocks, play to create something truly unique and exciting!
Buying service
FAQS
Answers to Frequently Asked Questions (FAQs)
What is the delivery time for custom building block products?
The delivery time for custom building block products depends on the complexity of the design and stock availability. Generally, the delivery time for standard custom products is 7-15 business days. If additional customization or stock issues arise, we will notify you in advance and expedite the process as much as possible.
Do you accept small batch orders for custom building block products?
We do accept small batch custom orders, with a minimum order quantity of usually 10 sets. Larger orders can receive discounted pricing. of receiving your product and we will walk you through the return steps. To be eligible for a refund, the model number must be in its original, sealed packaging.
How can I confirm the custom design?
We provide an initial design proposal, and customers can provide feedback via email or online communication platforms until the design is confirmed and production begins.
Can I add my brand logo or custom design to the building blocks?
Yes, we offer logo printing and custom design services. You can provide your logo or pattern, and we will incorporate it into your custom building blocks.
How is the quality of custom building block products ensured?
We use high-quality materials for production and conduct multiple rounds of quality checks during the manufacturing process to ensure each custom building block set meets the standards.
What should I do if parts are missing from my custom product?
If you find missing parts, please contact customer service with a photo of the missing parts and your order details, and we will send replacements free of charge.
Does your custom building block product come with after-sales service?
We provide comprehensive after-sales service for custom products, including handling quality issues and sending missing parts.
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